Our assignment this week is to describe someone we don't like. I cast my net wide and landed on this woman I worked with in London in the early 1990s.
Her nickname around the office was Sweaty Betty on account that her initials were BO. The Managing Directors, Jack and Nigel adored her, odious as she was to the rest of us, she could do no wrong in their eyes. During the recession in the early 90s, when other building companies were going under, Betty relentlessly harried and chased customers for payment.
Occasionally she'd slip up. Every month her office ran a list of debtors, and customers with an outstanding balance got a nasty letter in the post. She sent one of these letters to one of our biggest customers whose due balance was one penny. We owed that same customer 15,000 Sterling for machine hire. On receipt of Betty's letter, the outraged customer promptly sued us for immediate payment of our debt to them. Stories of Betty's evil doings were eagerly gloated over on our Friday night binges in the Vulture's Perch pub, a 100 yard walk away on the Kentish Town high street.
Like Trump, Betty had no conscience: neither truth nor the rules applied to her. Shortly after I started with the company, I set about bringing our 700 employees' personnel files and the leave records of the 50 staff in Head Office up to date. Naively I asked everyone in Head Office for their annual leave entitlement and balance for the current year. Betty told me she had 30 days, five extra days for every five years of service. I believed her and dutifully noted that on my list.
The next day, Jack's secretary Sue summoned me, over the tannoy to his office. I came to dread those summonses. Jack looked like Conor McGregor's dad in a suit. Although short and slim in body, the cut of his expensive suits did not disguise the man's Jack Russell character, distrustful, jealous and willing to fight anyone who crossed his path. Jack was trigger happy; in his world, you were only as good as your last mistake. I had seven filing cabinets in my office, four of them filled with ex-employees who were either sacked or had left in the previous five years. At the sound of my name, my bowels turned to water. It was like being back at school, 'What have I done now?'
I immediately trotted up to his office. You did not keep Jack waiting. I happened to have the list in my hand, and as I walked in, Jack immediately pounced on me, "What's this, I hear about you going around giving people extra holidays." I meekly handed him the sheet of names and said, "I'm just trying to get the annual leave records up to date." Jack grabbed the list and said, "Remember, I'm the one paying your wages. You're supposed to working for me, not against me."
As he pored over the names, I dared to speak and said, "You don't really think I'm working against you, do you?" Jack frowned at me. He seemed surprised to see me still standing there. "Ah, no, no, of course not," he said and then jabbing his finger at the list, said, "Why have you given Betty 30 days."
"She told me it was company policy," I said.
Jack looked at me incredulously and shook his head, "It most certainly is not. She gets 20 days, the same as everyone else."
Once I was released, I shot down to Betty's office, "You lied about the extra 10 days," I said, "you're not entitled to them at all."
Betty only shrugged, "I should be, I've been here long enough."
I came to see Betty as my colleagues did, i.e. evil in human form. She didn't really have a body, she seemed more like a blob in a dress. Her dresses looked like kitchen curtains that had been ripped down that morning and tied around her waist. The hem dipped in the front to facilitate her belly and rose high in the back over her wide bottom. Like Jabba the Hutt, Betty sat at her desk all day chain-smoking haranguing debtors over the phone. The only time she moved was to visit the Ladies. As she meandered slowly down the corridor, leaving a trail of toxic vapours in her wake, people stood back to let her pass. Not out of respect, but because there was only room enough for two ordinary people at a time.
As we were both heads of departments; Betty, Credit Control and I, Payroll and HR, we rarely had anything to do with each other until one day, I was summoned to see Jack. Up to his office, I trotted.
When I entered the room, Betty was already there. She smiled at me kindly the way a spider might when a hapless fly crash lands into her web, and there's no way out. Jack explained that Betty wanted to avail of a grant scheme to renovate her house for free but to be eligible her salary had to be under a certain threshold. For the next six months, my instructions temporarily cut her gross monthly pay by a third. In month seven, I would reinstate her standard pay and repay the deductions over the following six months. It seemed straight forward enough.
"No problem," I said.
And that's exactly what I did.
On payday of month seven, Betty appeared at my office doorway. She seemed distressed and said, "Why did you pay me extra?"
I looked at her in surprise and said, "Don't you remember the arrangement you made with Jack?"
"Yes, but...." she started to say but then dithered as if unsure of what to say next.
"But what?" I said.
Betty didn't say anymore. She turned away and hurried up the corridor towards Jack's office.
'Dozy cow,' I thought to myself and closed the door.
The following month's payday, Betty again appeared at my door, wringing her hands, "Why are you paying me this extra money?"
"What's the matter with you?" I said crossly, "you know why."
"Yes, but.." she said but then turned away suddenly and scuttled up the corridor.
Less than a minute later, Jack appeared in the doorway, his face brick-red with fury. I jumped to my feet. He growled at me, "Stop paying Betty the money,"
"Yes, Jack." Jack left.
I sank into my chair and felt my insides begin to curdle.
Seconds later, Betty reappeared at my doorway. She smiled at me. I slowly got back up on my feet. Betty slithered into the room, keeping her back to the wall and her eyes on me as she inched her way into my personal space. Her liver coloured lips stretched across her moon-like face revealing her nicotine-stained teeth. She cocked her head to one side, looked at me kindly and said, "You see, Geraldine, I told Jack that normally Geraldine is very good, but she made just this one little mistake."
Frustration raged through my heart. "Mistake." I said, "How could it be a mistake when I don't know WHAT THE FUCK IS GOING ON!"
The last part in that sentence came out so loud that Peggy, the tea lady walking past with a full tray of dirty mugs, stopped in her tracks.
Betty's head jerked back as if surprised. She rallied quickly and tried again. "I thought Jack would tell you."
"Tell me what?" I said. "What is there to tell me?"
Betty stood before me, her hands flapping uselessly in front of her like a confused walrus.
"And," I continued, "Why didn't you tell me, and why can't you tell me now?"
"Now, Geraldine, don't get upset with me."
I had enough. Betty is never wrong. Like one of her debtors, she will wheedle and grind you down until you agree to anything just to get rid of her.
"Get out," I said.
She was still close enough to the door that I could ease her out without having to touch her.
"But I...?" she protested, her eyes opened wide in panic.
Slowly I eased the still protesting Betty, carefully - I didn't want the bitch suing me - out of my office until I could close the door safely. I turned the key in the lock.
I didn't get fired that day.
The following Friday, in the Vultures Perch, my colleagues plied me with cider and whispered gleefully, "I hear you had a barney with Betty." Naturally, I gave them all gory details with bells and whistles on.
I learned later that Betty didn't get the grant but never found out what Betty and Jack hatched between them.
To be fair, I don't dislike Betty. I regard her like I do Trump; large, repulsive, evil, someone to be pitied but kept at arm's length.